No matter how great the vision, it’s your employees and customers who will make it a reality.

See how we can help

We take the friction out of customer and employee experience.

Global Contact Centers

Service desks / help desks powered by talent and intelligent automation (AI and RPA)

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Managed Workplace Services

Technology modernization, security, and support

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Learning

Onboarding, compliance, transformation, workforce development

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Our Wheelhouse

Pharmaceutical

Omni-channel global response centers for patients and healthcare professionals

Clinical trials, vaccines, medical affairs contact centers

Compliant medical writing

Healthcare

EMR and EHR transformation and support

Self-paced, mobile learning

Tailored, virtual library

Integrated health provider and partner content into one learner experience

Public Sector

Digital transformation

Automated, omni-channel customer experience

Technology modernization, security, and support

Learning for onboarding, compliance, and transformation

NC state convenience contracts

Finance

Digital transformation

Automated, omni-channel customer experience

Technology modernization, security, support

Learning for onboarding, compliance, and transformation

Who we serve | Their mission

Which of these describes you best? Take our Friction Finder Quiz to see how you match up!

Success Stories

Top 10 pharma company takes a contact center from cost-center to revenue generator

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See how we built a multi-lingual clinical application service desk in 30 days

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Regional hospital boosts growth by focusing on patient care

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Find out how service desk agent training improves first-call resolution

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We are global

  • Locations
  • Languages supported currently
  • Evaluating expansion based on market demand

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