• We Speak Robot. Do You?

    How We Empowered AI Adoption and Improved Incident Resolution Rates for Enterprise-Level Service Desk.

We work with you to build, implement, manage, support and maintain the best-fit IT infrastructure for your business.
Our flexible and interactive approach to learning services empowers your staff to achieve more.
We help you maximize employee productivity with strategic recruiting and process consulting services.

Technology Solutions & IT Support

We offer tailored, efficient technology management and maintenance services, designed to help your business excel. Find out how we can help you optimize IT to drive productivity, cost savings and efficiency into your organization.

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  • "Alphanumeric’s personalized customer support ties it all together, which makes engaging their services seem like they are part of our company.”
    Brad Wright Director, Technical Services and Operations, Rex Healthcare
  • "Alphanumeric’s knowledge and experience is invaluable to me and I feel safe saying it’s just as valuable to our firm. I also value their approach greatly, and I look forward to our continued work with them in the future.”
    Dale Montgomery Vice President of Information Technology, Four Oaks Bank
  • "It’s much easier to focus on our core business, knowing Alphanumeric’s managed services are taking care of our infrastructure."
    Robin Notermans Manager Global IT Services, DSM Dyneema B.V.

Skills Development & Professional Training

We develop effective and efficient learning solutions, built to encourage and empower your workforce. Find out how we can help your employees enhance their skills and do more for your business.

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  • “Taking our content and designing a custom course... provided the best method for educating our workforce. Retention of the material was incredible!”
    Neil Weitz Director, IT Help and Learning, GlaxoSmithKline
  • “No one provides a better client experience than Alphanumeric. From our first conversations, they understood the importance we place on relationship, and found ways to connect us with the right people.”
    Ryan Suydam Director of Operations, DesignFacilitator
  • "Alphanumeric is a perfect fit for a small office like NCICU that has a wide array of needs. They provide long range solutions such as software for disaster recovery as well as immediate response to solve a problem that occurs unexpectedly during the workday."
    Hope Williams President, North Carolina Independent Colleges and Universities

Staffing, Outsourcing & Process Consulting

We offer an array of strategic process and resource management solutions, tailored to the unique needs of each client and proven to cultivate productivity. Find out how we can help you maximize your employees' productivity.

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  • "The new systems upgrade Alphanumeric implemented has streamlined our processes, making our day-to-day business much easier."
    Dale Montgomery Vice President of Information Technology, Four Oaks Bank
  • Alphanumeric provided skilled technicians on short notice for supplementing projects that needed additional staffing to meet critical timelines.
    Brad Wright Director, Technical Services and Operations, Rex Healthcare
  • "In short time, Alphanumeric has become an extension of my team, a part of our core technology strategy, and people we depend on and trust."
    Ryan Suydam Director of Operations, DesignFacilitator

About Alphanumeric

At Alphanumeric, we believe that no matter how great your vision, it's your people—customers and employees—that will it a reality. Since 1979 we've helped our pharma, healthcare, public sector, and finance clients realize their vision by removing the friction from customer and employee experience. Our large-scale contact centers feature artificial intelligence and deep expertise—achieving customer satisfaction ratings upwards of 95 percent. We offer fully managed technology modernization, security, and support across your entire workforce. When it comes to employees, we know that technology and operations are only half of the story; our learning solutions help you swiftly and effectively on-board, ensure compliance, and transform your workforce. Improving people experience is what we do, but the thing that really gets us fired up is our relationship with our customers.

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We've teamed up with the best in the business

We maintain high-level partnerships and certifications with an array of innovative companies so we can serve you better.