How We Empowered AI Adoption and Improved Incident Resolution Rates for Enterprise-Level Service Desk.
We offer tailored, efficient technology management and maintenance services, designed to help your business excel. Find out how we can help you optimize IT to drive productivity, cost savings and efficiency into your organization.Learn More
Brad Wright Director, Technical Services and Operations, Rex Healthcare"Alphanumeric’s personalized customer support ties it all together, which makes engaging their services seem like they are part of our company.”
Dale Montgomery Vice President of Information Technology, Four Oaks Bank"Alphanumeric’s knowledge and experience is invaluable to me and I feel safe saying it’s just as valuable to our firm. I also value their approach greatly, and I look forward to our continued work with them in the future.”
Robin Notermans Manager Global IT Services, DSM Dyneema B.V."It’s much easier to focus on our core business, knowing Alphanumeric’s managed services are taking care of our infrastructure."
We develop effective and efficient learning solutions, built to encourage and empower your workforce. Find out how we can help your employees enhance their skills and do more for your business.Learn More
Neil Weitz Director, IT Help and Learning, GlaxoSmithKline“Taking our content and designing a custom course... provided the best method for educating our workforce. Retention of the material was incredible!”
Ryan Suydam Director of Operations, DesignFacilitator“No one provides a better client experience than Alphanumeric. From our first conversations, they understood the importance we place on relationship, and found ways to connect us with the right people.”
Hope Williams President, North Carolina Independent Colleges and Universities"Alphanumeric is a perfect fit for a small office like NCICU that has a wide array of needs. They provide long range solutions such as software for disaster recovery as well as immediate response to solve a problem that occurs unexpectedly during the workday."
We offer an array of strategic process and resource management solutions, tailored to the unique needs of each client and proven to cultivate productivity. Find out how we can help you maximize your employees' productivity.Learn More
Dale Montgomery Vice President of Information Technology, Four Oaks Bank"The new systems upgrade Alphanumeric implemented has streamlined our processes, making our day-to-day business much easier."
Brad Wright Director, Technical Services and Operations, Rex HealthcareAlphanumeric provided skilled technicians on short notice for supplementing projects that needed additional staffing to meet critical timelines.
Ryan Suydam Director of Operations, DesignFacilitator"In short time, Alphanumeric has become an extension of my team, a part of our core technology strategy, and people we depend on and trust."
At Alphanumeric, we believe that no matter how great your vision, it's your people—customers and employees—that will it a reality. Since 1979 we've helped our pharma, healthcare, public sector, and finance clients realize their vision by removing the friction from customer and employee experience. Our large-scale contact centers feature artificial intelligence and deep expertise—achieving customer satisfaction ratings upwards of 95 percent. We offer fully managed technology modernization, security, and support across your entire workforce. When it comes to employees, we know that technology and operations are only half of the story; our learning solutions help you swiftly and effectively on-board, ensure compliance, and transform your workforce. Improving people experience is what we do, but the thing that really gets us fired up is our relationship with our customers.Learn More