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CORONAVIRUS UPDATE:

Like you, we are adapting to a world with COVID-19. We are committed to the safety and well-being of our employees, customers, and partners. Thankfully, a decade ago, we made business continuity a priority for every aspect of our business. This has resulted in zero interruptions to our business.

We can do the same for you.

Business continuity in the face of crisis

Contact center in 48 hours, stand up remote operations, hire flexibly

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A path forward for sales operations

How a contact center can drive sales

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Support scaled to meet demand

Stand up Coronavirus response center & support virtual workforce

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No matter how great the vision, it’s your employees and customers who will make it a reality.

We take the friction out of customer and employee experience.

Life Sciences

Omni-channel global response centers for patients and healthcare professionals

Pharm D training and escalation

Clinical trials, vaccines, medical affairs /medical information contact centers

Compliant medical writing

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Public Sector

Digital transformation

Automated, omni-channel customer experience

Technology modernization, security, support

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Healthcare

EMR and EHR transformation and support

Self-paced, mobile learning

Tailored, virtual library

Integrated content form health provider and partners into one experience for the learner

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Who we serve | Their mission

Which of these describes you best?
Take our Friction Finder Quiz to see how you match up!

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Success Stories

Top 10 pharma company takes a contact center from cost-center to revenue generator

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See how we built a multi-lingual clinical application service desk in 30 days

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Regional hospital boosts growth by focusing on patient care

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Find out how service desk agent training improves first-call resolution

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We are Global

Service Area Locations, Languages supported currently, Evaluating expansion based on market demand

We are always evaluating expansion based on market demand. Let us know if you are desiring presence in an area we do not currently operate.

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