Omnichannel Communications Strategy & Support

Two people reviewing information on a tablet

Centralize Clinical Communications For Patient-Centric Experiences

Alphanumeric integrates multiple communications channels with a unified, patient centric approach, so companies like yours can engage with patients where and when they need you most. From live and virtual experiences to digital and traditional engagements, Alphanumeric can help you make your mark with cross-channel programs.


Contact Us

Custom Solutions for Unique Patient Journeys

Every journey is unique – Alphanumeric provides customized solutions to accommodate everyone. With a strategic mix of online and offline tactics, life science companies can provide a personalized experience for patients within their preferred channels of communications.


Engage As Needed, Where Needed

  • Symposia and webinars
  • Video chat services
  • Live chat services
  • Chatbot services
  • 1-on-1 meetings
  • Contact and support centers
  • IVR and telephony

  • Websites
  • Client and patient portals
  • Video chat services
  • Live chat services
  • Chatbot services
  • Email
  • Messaging (WhatsApp, Facebook Messenger, SMS, and more)

  • Customer relationship management (CRM) integrations
  • Clinical operations management integrations
  • Clinical data management integrations
  • Messaging integrations

  • Facebook integration
  • Twitter integration
  • LinkedIn integration
  • YouTube integration
  • Instagram integration
  • 24/7 chatbot automation

  • Print materials
  • Podcasts
  • Presentations
  • Infographics
  • Video content
  • Plain language summaries
  • Mechanism of action/disease materials
  • Educational resources
  • Avatars
Call Center Rep speaking on headset

What Does Alphanumeric Add?

Tailored services for all Life Science organizations, including Pharmaceutical, Clinical Operations, Clinical Trial, Biotechnology, and Biomedical companies.

  • Intuitive experiences for everyone involved
  • Improved customer interactions
  • Less complexity, more understanding
  • Compliance adherence
Contact Us
Omnichannel Strategy Services for the Life Sciences industry

Connect with Us for Omnichannel Strategy Services

Our omnichannel services are patient-centric solutions to disruption and inconstancy in the healthcare journey. Contact us to learn more on how multichannel strategy, data, and subject matter expertise, can help you make your mark on the patient experience.

Contact Us



Explore our blog for new perspectives, information, and engaging insights!


Discover our Omnichannel Strategic Approach through this interactive infographic. Learn about the strategies for HCPs or Patient/Caregivers as we explore our omnichannel approach to communications.

Download the Infographic

Contact Us to Get Started

Contact Us to Get Started