“We needed a quick way of returning accurate search results back to the HCPs. And with Alphanumeric, that’s what we were able to achieve.”
Parag Birla
Senior Director of Strategy & Operations, Medical Affairs
The Challenge
Assist overstretched HCPs from having to do long, arduous keyword searches that resulted in inaccurate outcomes. They sought a solution that would…
Unify all disparate sources of knowledge
Return reliable results quickly
Standardize repetitive requests
The Solution
AI Solution Transforms HCP experience through lightning-fast, accurate results.
Accurate
- Integrates with Veeva Vault and Salesforce
- Understands complex dialogs and conversational intent
- Allows for searching of entire document and various sources
Knowledgeable
- Uses mature natural language processing (NLP) IN 38 languages; not keyword searches
- Medical information is constantly adapting to its knowledge base
- Reduced search time
Expeditious
- Near real-time results
- Reduced return of irrelevant results
- Transforms HCP experience
The Results
Applying AI to Medical Information and Innovation

Accurate Content in 1.3 seconds

81% avg. accuracy
