Alphanumeric Smart Search provides accurate medical information to HCPs in a heartbeat
“We needed a quick way of returning accurate search results back to the HCPs. And with Alphanumeric, that’s what we were able to achieve.”
Parag Birla Senior Director of Strategy & Operations, Medical Affairs
The Challenge
The client needed a way to assist overstretched HCPs from having to do long, arduous keyword searches that resulted in inaccurate outcomes. They sought a solution that would…
Unify all disparate sources of knowledge
Return reliable results quickly
Standardize repetitive requests
The Solution
AI Solution Transforms HCP experience through lightning-fast, accurate results.
Accurate
Integrates with Veeva Vault and Salesforce
Understands complex dialogs and conversational intent
Allows for searching of entire document and various sources
Knowledgeable
Uses mature natural language processing (NLP) IN 38 languages; not keyword searches
Medical information is constantly adapting to its knowledge base
Reduced search time
Expeditious
Near real-time results
Reduced return of irrelevant results
Transforms HCP experience
The Results
Alphanumeric is pioneering the way in AI for medical information.
Accurate content in 1.3 seconds
81% avg. accuracy
First implementation of AI for medical information
