Learning

Does your organization recognize learning as integral?

We do.

Imagine a world where employees don’t have to struggle and manage around things they don’t know. They can just learn them and then move onto crushing the job at hand.

Test for Global Contact Centers (5)

Employee Experience Owners

Working to keep workforce on pace with the industry, keep employees engaged, and retain good people

Test for Global Contact Centers (7)

Transformation Leaders

Who have a dream that will make the world better, need to gain alignment, are big picture-minded, and need to communicate details

Test for Global Contact Centers (6)

Supervisors, Managers, and Training Coordinators

Working to assign trainings, understand the health of training efforts, and gain insights on the fly

Learning Services

Speed the learning curve, meet company objectives, and drive transformation.

Onboarding

Compliance

Transformation

Workforce Development

Technology Modernization & Support

Mergers & Acquisitions

Cultural Transformation

Roll out new methodology

Define and enforce standards

Ensure compliance

Diversity and inclusion

Digital Transformation

Automate manual processes

Analyze data

Turn that data into action

Physical Transformation

Create a collaborative workspace

Showcase innovation

Curating content, global program development, and everything in between

1

Solution Consult

We work with you to understand your goals, target audience, context, and requirements.

2

Training Option Analysis

Then we’ll figure out the options best suited to your needs.

3

Storyboard & Prototype

We’ll develop a curriculum concept, storyboard, and prototype. You review, provide feedback, and sign off.

4

Training Delivery

Our team (instructional designers, trainers, video production, developers, schedulers, project manager) creates the solution via the project plan.

5

Evaluation

We get a fresh set of eyes on our work from our Quality team, who makes sure we nailed it.

6

Let us know how we did.

Learning Types

Microlearning

Instructor-led Training

Video Production

Social Media

e-Learning / Digital Learning

Custom Content

Learning trends you’re going to want to know

Microlearning

Segments learning into smaller milestones

Assign SMEs to specific topics

Validate content

Maintain materials

Translate material that needs to be globalized

Move from instructor-led to self-paced

Video

Engaging, fun, and effective

Increases adoption and utilization

Shortens the time to learn and perform skills

We’ll bring our mobile studio to you to create custom content!

Videos, podcasts, animations

Instructor-led, live or virtual

Social, collaborative, interactive

Demonstrations and hands-on exercises

Detailed knowledge transfer facilitated by experienced instructors

Customizable (global, multicultural)

Interactive virtual sessions (whiteboards, skits, quizzes)

Train-the-Trainer

We’ll teach you to fish

Training to your team leads and stakeholders gives them what they need to train the rest of the organization.

Digital Learning System

Our interactive digital learning system makes training your entire workforce a breeze.

computer

Robust course catalogue

Vast library of soft skills and leadership qualities content, organized sections for technical and specialized courses, and even game-based learning

flag

Intuitive course assignment system

Easy to setup and manage

eye

Visual, interactive training

Keeps users engaged and promotes learning

flexible

Flexible course design

Lets you customize and modify content effortlessly to meet your requirements

route

Learn-at-your-own-pace format

Increases employee participation and success

clock

24/7 and anywhere access

Have wi-fi, will learn

rating

Ratings & Reviews

Gives users a voice

Funnel back into product strategy / roadmap

chart

Powerful analytics

Follow your workforce training progress with ease to measure student success

Make Your Mark

Sign up for News and Updates