Alphanumeric Systems Announces Four Oaks Bank Has Expanded TotalCare Managed Services Contract

Outsourcing technology functions to Alphanumeric brings full-service financial institution simple, secure, and affordable IT so they can focus on core business

January 25, 2006, Raleigh, NC—Alphanumeric Systems announced today that Four Oaks Bank has expanded its existing TotalCare managed services contract with the firm to include server management and monitoring. Formally praised by a number of its current clients, TotalCare is a low-cost suite of offerings designed specifically for small to medium-sized organizations, providing flexible, secure IT management for servers, applications, networks, and desktops.

Of the various TotalCare packages Alphanumeric has made available, Four Oaks Bank has now chosen Alphanumeric to provide a help desk that includes support for applications specific to Four Oaks Bank, remote diagnostics and support, patch management, remote monitoring and management of critical servers, and on-site support.

Says Tim Finnegan, TotalCare Program Director, “Four Oaks Bank’s choice to add additional services to its existing TotalCare coverage serves as a testament to the fact that TotalCare is delivering exceptional business value to their organization at an affordable price. Our customers, especially those in the financial services marketplace, require their business systems to function at their peak performance 24x7. The proactive nature of our TotalCare offering gives our customers the most cost-effective approach to deal with the increasing complexity of managing their business systems– improving the return on investment of those systems and keeping their employees productive.”

Facing a growing level of IT sophistication and complexity, organizations nationwide are trending toward allowing trusted providers of IT services to proactively address their technology needs. Building on its 26 years of industry presence and client relationships, Alphanumeric is well positioned to provide this simple, affordable technology solution to small and medium organizations that need to remain focused on achieving their own business goals instead of worrying about their information technology systems.

Says Dale Montgomery, IT Director for Four Oaks Bank, "Our organization needs to focus on what we do best, which is to provide our customers with modern banking products and services without sacrificing the quality, personalized service our customers expect and deserve from a true community bank. Alphanumeric's TotalCare services ensure that we have the stable, secure, and efficient technology to do just that."

In addition to the TotalCare remote monitoring and management service, additional options clients may choose include access to the Alphanumeric help desk, scheduled preventive maintenance, and monthly analysis and planning meetings. More information on Alphanumeric’s portfolio of TotalCare services and free on-site consultations can be accessed at www.alphanumeric.com/totalcare, or by contacting the Program Director, Tim Finnegan, at 919.376.4518 or tfinnegan@alphanumeric.com.

Alphanumeric Systems, Inc. Recognized by the Triangle Business Journal for the third consecutive year as the area's “#1 IT Networking Company,” Alphanumeric Systems is the region's leading provider of technology and staffing solutions for public and commercial clients. In addition to its advanced Cisco solution delivery capabilities, the company is the Southeast's only integrator operating as both a Microsoft Managed Gold Partner for Advanced Infrastructure and a Novell Platinum Partner certified in Secure Identity Management. The company’s unique position in the industry is further defined by its identity management focus, which includes solutions from Microsoft, Novell, and Sun. With 300+ employees and 26 years of expertise, Alphanumeric Systems maintains its corporate headquarters in Raleigh, North Carolina, and provides its full range of services out of offices in Charlotte, Greenville, and Greensboro, North Carolina; Columbia, Greenville, and Charleston, South Carolina; and Philadelphia, Pennsylvania. For more information on Alphanumeric or its offerings, please visit our corporate web site at www.alphanumeric.com.

Press Contact:

Wendy Burgess
Alphanumeric Systems
wburgess@alphanumeric.com
(p) 919-376-4457, (f) 919-872-1440