Benedict College Signs with Alphanumeric Systems for TotalCare Managed Services

One of the largest private undergraduate colleges in South Carolina enhances the support of their mission critical infrastructure

February 28, 2006, Raleigh, NC—Alphanumeric Systems announced today that the Benedict College, an independent undergraduate college located in Columbia, South Carolina, has joined a growing list of small-to-medium-sized organizations that have signed contracts with the technology firm to provide its TotalCare managed services offering. TotalCare is a low-cost suite of offerings designed specifically to meet the business needs of small to medium organizations, providing flexible and comprehensive IT management for business-critical servers, applications, networks, and desktops.

Of the various TotalCare packages available, Benedict College has chosen Alphanumeric to provide 24x7 remote diagnostics, monitoring, and proactive support of their business-critical server and network infrastructure.

Says Tim Finnegan, Director of Alphanumeric’s TotalCare program, “Today’s institutes of higher learning must have reliable, secure, and high performance information technology in order to accomplish their respective missions. The faculty, staff, and students leverage these resources in order to conduct research, to collaborate with other institutions, and to satisfy the business needs of the college. By supplementing their existing IT support with TotalCare, Benedict College is ensuring that the environment performs at its best each and every time it is accessed.”

Facing a growing level of IT sophistication and complexity, organizations nationwide are turning to trusted providers of IT services to proactively address their technology needs. Building on its 26 years of industry expertise and client relationships, Alphanumeric is well positioned to provide this simple, affordable technology solution to small and medium-sized organizations that need to remain focused on achieving their own business goals instead of worrying about the performance and management of their information technology systems.

In addition to the 24x7 remote monitoring and management service, Alphanumeric’s customers are choosing additional options that fall under the TotalCare umbrella. These additional offerings include an end-user help desk, scheduled preventive maintenance, monthly analysis and planning meetings, and technology strategy services. More information on Alphanumeric’s portfolio of TotalCare services and free on-site consultations can be accessed at www.alphanumeric.com/totalcare, or by contacting the Program Director, Tim Finnegan, at 919.376.4518 or tfinnegan@alphanumeric.com.

Alphanumeric Systems, Inc. Recognized by the Triangle Business Journal for the third consecutive year as the area's “#1 IT Networking Company,” Alphanumeric Systems is the region's leading provider of technology and staffing solutions for public and commercial clients. In addition to its TotalCare line of IT management services, the company is the Southeast's only integrator operating as both a Microsoft Managed Gold Partner for Advanced Infrastructure and a Novell Platinum Partner. The company’s unique position in the industry is further defined by its identity management focus, which includes solutions from Microsoft, Novell, and Sun. With 250 employees and 26 years of expertise, Alphanumeric Systems maintains its corporate headquarters in Raleigh, North Carolina, and provides its full range of services out of offices in Charlotte, Greenville, and Greensboro, North Carolina; Columbia, Greenville, and Charleston, South Carolina; and Philadelphia, Pennsylvania. For more information on Alphanumeric or its offerings, please visit our corporate web site at www.alphanumeric.com.

Press Contact:

Wendy Burgess
Alphanumeric Systems
wburgess@alphanumeric.com
(p) 919-376-4457, (f) 919-872-1440