On Thursday, May 10, at 11:30 a.m. local time, our Senior Director of Global Operations and Head of Europe, Charlie Guerini, will speak in the lobby of Taguspark in Oeiras, Portugal.
Guerini’s presentation is part of Taguspark’s weekly “Who’s Who” networking sessions, and will be paired with a presentation from Pedro Falé, CEO of Movielight Produções Audiovisuais e Multimédia.
In his role at Alphanumeric, Guerini helps steer much of the innovation driving our global service desks, including our proven models for resource allocation, agent training, and AI integration. He will provide updates on the service landscape, as well as how Alphanumeric’s innovative approaches have benefited our customers.
Don’t miss it!